Returns policy
At Be.Wellness, your satisfaction is paramount. While we’re confident you’ll love our products, please note the following regarding returns and refunds:
Opened Products
For health and safety reasons, we do not accept returns of any products that have been opened, used, or consumed.
Returns on Unopened Items
We do accept returns of unopened products within 14 days of the delivery date. To request a return, please contact our support team at margaritaah@me.com. Please note that shipping and handling fees are non-refundable.
Return Eligibility
To qualify for a refund:
- Products must be unopened, unused, and in their original packaging
- The return must be initiated within 14 days of receiving your order
Refund Process
- Contact our customer support with your order number and reason for return
- Once your return is received and inspected, we will process your refund within 14 business days
- Refunds will be issued to your original method of payment (excluding shipping fees)